About Us

My Cruises is the specialist cruising brand of Ignite Travel Group, an award-winning Australian travel company renowned for creating exceptional-value holidays and cruise experiences. Backed by the expertise behind My Holiday, My Fiji and My Queensland, we specialise in handcrafted cruise holidays, curating unforgettable journeys across the world’s oceans and rivers with flights, hotel stays and exclusive Bonus Value included.

As part of both Ignite Travel Group and the Flight Centre Travel Group, we combine global strength with specialist cruise expertise to deliver perfectly packaged cruise holidays with exceptional value and exclusive experiences for our customers.

Yes. My Cruises is fully accredited, meaning every booking meets strict industry and safety standards. When you book with us, you’re travelling with a trusted cruise specialist backed by established global travel credentials and over 40 years of travel experience.

Proudly IATA and CLIA-accredited, you can rest assured knowing that your future travels are safe with our Cruise Experts.

Absolutely. We’re proudly Australian-owned and operated, with our head office based in Queensland. Our Cruise Experts are local, knowledgeable and passionate about helping you find the perfect voyage, whether it’s your first cruise or your fifteenth.

Ignite Travel Group has been recognised with multiple national and international travel awards for innovation, service excellence and customer satisfaction. Highlights include:

• CLIA Australasian Cruise Agency of the Year 2022, 2024 & 2025
• CLIA Australasian Agency/Agent Cruise Promotion of the Year 2025
• Mumbrella Travel Awards – Bravery and Innovation Award 2023
• National Travel Industry Awards – Most Outstanding Hybrid Online Travel Agency 2023
• National Travel Industry Awards – Online Agency of the Year 2022

We’ve also been awarded Number 1 Leisure Sales Consultant at Flight Centre Global, the Feefo Gold Trusted Service Award and the Finder Award for Best Travel Innovation.

With three Cruise Agency of the Year wins, we’re proud to be Australia’s #1 Cruise Agency, but the recognition we value most is hearing our cruisers say, “That was the best cruise we’ve ever taken.”

Yes. Our cruise packages are exclusive to My Cruises. We work closely with the world’s leading cruise lines to bundle exceptional inclusions, from flights and transfers to onboard perks, shore experiences and added value you won’t find elsewhere.

We don’t just sell cruises, we handcraft exclusive cruise experiences. Every package is thoughtfully designed to maximise value while removing the stress. From handpicked itineraries and trusted cruise lines to return flights, pre- and post-cruise stays and Bonus Value inclusions that elevate your time onboard and ashore, we take care of the details so you can focus on enjoying the journey.

Because we’re cruise specialists, not generalists. Our team of CLIA-accredited Cruise Experts knows ships, itineraries, cabins and cruise styles inside out. We’ve sailed the ships, explored the destinations and built long-standing relationships with cruise partners worldwide. If we wouldn’t sail it ourselves, we won’t sell it. With My Cruises, you’re booking with experts who genuinely love cruising.

Because we’re cruise specialists, not generalists. Our team of CLIA-accredited Cruise Experts knows ships, itineraries, cabins and cruise styles inside out. We’ve sailed the ships, explored the destinations and built long-standing relationships with cruise partners worldwide. If we wouldn’t sail it ourselves, we won’t sell it. With My Cruises, you’re booking with experts who genuinely love cruising.

Explorations by Norwegian is My Cruises’ exclusive new cruise line offering curated, destination-rich experiences in collaboration with Norwegian Cruise Line. Through Explorations by Norwegian, you can enjoy a first-of-its-kind cruising experience where you’ll explore deeper ashore and unwind effortlessly onboard, with every detail taken care of — from always-included beverages, specialty dining and wifi, to multiple bucket list experiences and rare overnight stays.