Advertisement Retractions, Corrections & Acknowledgements
At My Cruises, we offer a wide range of exclusive holiday packages and advertise these at a national and international level.
While we always endeavour to create accurate advertising material for our holiday packages, we do sometimes make mistakes – after all, we are only human. In these cases, we have to retract, correct and/or acknowledge incorrect advertisements and messages that have gone public.
See below for more information.
Printed Advertisement
The Stunning French Polynesia & Hawaii from Sydney package (Deal Code: MC-33579) advertised in our press ad in Saturday Escape on the 16 November 2024 was incorrectly advertised as 16 nights, however consists of 21 nights as stated on the website. We apologise for any inconvenience caused. Retraction added 3:40pm 15 November 2024.
The ‘Unrivalled Luxury | Autumn Colours of Japan’ package featured in the Escape Section of Adelaide Sunday Mail, Sydney Sun Telegraph, Brisbane Sunday Mail and Herald Sun Sunday, and Escape.com.au on 19 Feb 2023 incorrectly advertised 28-Days from $7,990. This package is 13 Nights at $7,990 per person onboard Regent Seven Seas Explorer as stated on the website.
Retraction Added 11:15am, Monday, 20 February 2023
The A TASTE OF ITALY & THE GREEK ISLANDS holiday package (Deal Code: MC-30663) advertised in our press ad in the Sydney Daily Telegraph (30.03.2024) has the incorrect map, with Rome, Corfu, Athens and Santorini being displayed in the wrong locations. We apologise for any inconvenience caused. Retraction added 8:30am 9 May 2024.
BUCKET LIST CHINA & JAPAN | CRUISE & TOUR DISCOVERY (Deal Code: MC-31435) advertised in our press ad Adelaide Sunday Mail Escape 05.05.2024 advertised “The Temple of Heaven” in Beijing as the hero image and was listed on our website however this is not a sightseeing destination included in our itinerary. We apologise for any inconvenience caused. Retraction added 8:43am 9 May 2024.
The DISCOVER THE HEART OF THE CANADIAN ROCKIES IN 2025 holiday package (Deal Code: MC-31156) advertised in our print ad In Herald Sun Sunday Escape Section on Sunday 12 May incorrectly advertised the wrong map. We apologise for any inconvenience caused. Retraction added 3:45pm 10 May 2024.